It is important that we keep your personal information up to date. You can contact us at any time to let us know if your circumstances change.

It is your choice whether and how you receive information from us about our work, our fundraising, our events or ways to get involved.

We may use the details which you have given us to contact you, based on your preferences. We will define your preferences based on what you have told us that you are interested in hearing from us about, or what we have concluded based on your past interests and/or service usage. We may contact you for marketing purposes if you have agreed to be contacted in this manner.

If you have provided us with your postal address, telephone number or email, and have given us permission to contact you, we may send you information about our work by direct mail or telephone. You can stop receiving emails from us at any time by clicking the “unsubscribe” link at the bottom of our marketing emails. You can also update all of your contact preferences at any time by logging in to your My Account section of our website, or by contacting us using the details above.

We will not use your details for marketing purposes if you tell us not to, however, we will retain your details on our suppression lists to help ensure that we do not contact you in future.

Registering with the free Telephone Preference Service gives you the opportunity to opt out of receiving unsolicited calls. The Mailing Preference Service will enable you to register to have your name taken off direct mailing lists. The Fundraising Preference Service will enable you to register to stop receiving direct mail from charities.