Part of our commitment to you is to ensure you are able to make your own choices about how we use your personal information. Under General Data Protection Regulation, these include:

  • Right of Access: You have the right to access information held about you. We will endeavour to process any requests as quickly as possible.
  • Right to Rectification: You have the right to request that inaccurate personal information that we hold about you is amended.
  • Right to Restrict Processing: You have the right to ask us to stop using your information in certain situations.
  • Right to Object: You have the right to object to your personal information being used for marketing profiling.
  • Right to Data Portability: You have the right (in certain circumstances) to have a copy of your personal information provided for reuse in another service.
  • Right to be Forgotten: You have the right to ask that personal information we hold about you that we no longer need is erased from our records.

If you would like more information, or would like to exercise your rights, please contact us using the details above.

We reserve the right to ask for further information to verify your identity (or clarify the information that you are seeking) when we receive such a request. 

If you are unhappy with our response, you have the right to contact to the Information Commissioner’s Office. We would encourage you to contact us in the first instance so that we can attempt to resolve any concerns.

Information Commissioner's Office: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Telephone: 0303 123 1113 (local rate) or 01625 545 745
Fax: 01625 524 510