General Information
Who is Chickenshed for?
Everyone.
What facilities and spaces are available for visitors?
Our café space is generally open to the public outside of school hours and at weekends. Visitors can hire our spaces for rehearsals, meetings and more. We have accessible toilets, baby changing facilities and free public WiFi.
What are Chickenshed’s opening hours?
Our opening hours change week by week, depending on what is happening in the building. We regularly update our Google listing with our up to date opening hours.
How can I share feedback about my experience at Chickenshed?
You can leave us a Google Review, Trip Advisor review or email us at info@chickenshed.org.uk with any feedback.
Your Visit
What time should I arrive before a performance?
You should aim to arrive at least 15 minutes before any Chickenshed event.
I'm running late, can I still get in to see the show?
Unless the show is advertised as strictly no latecomers, you're welcome to come in late. You may have to wait until an appropriate moment in the show to let you in and you may have to sit in a different seat to your allocated one.
Do you serve food and drink?
Yes! You can purchase tasty snacks and soft or alcoholic drinks at the Chickenshed Café.
Can I use cash to purchase refreshments and merchandise?
Yes, we take cash.
Is there a cloakroom available for coats and bags?
No we don't have a cloakroom or storage facility, so please avoid bringing large bags or luggage with you as they won't be allowed into our performance spaces.
Can I take a pram or pushchair into the performance?
We have space in our staffed cafe area to leave prams or pushchairs as there is no space in the auditorium.
Is there free Wi-Fi available for visitors?
Yes! We have free public WiFi.
Are programmes or merchandise available for purchase during performances?
We have a merchandise stand open before most main-house performances.
What are your rules on children coming to performances?
Under 15s attending a performance must be accompanied by an adult aged 18 or over unless they are a member of our Youth Theatre.
All children over the age of 24 months must have their own ticket. Children under 24 months years old do not need a ticket and should be seated on an adult’s lap. There are different rules for children's shows so please see the details on the individual page for that show.
All children in your party must be supervised by an accompanying adult at all times.
We understand that childcare can sometimes be a barrier for parents attending the theatre so if you need to bring your child to an event outside our children’s programme, you should
- Check suitability, content and age recommendation of the event.
- Be mindful and respectful of other customers’ enjoyment of the event before attending with babes in arms/children.
- Try to book a seat near an aisle/exit so you can leave the event should your child become restless.
For safety reasons, children under the age of 7 are not permitted to sit in the Gallery under any circumstances and may be refused entry.
Can I bring a babe in arms?
We welcome babes in arms to children’s shows
We understand that childcare can sometimes be a barrier for parents attending the theatre so if you need to bring your baby to an event outside our children’s programme, you should
- Check suitability, content and age recommendation of the event.
- Be mindful and respectful of other customers’ enjoyment of the event before attending with babes in arms.
- Try to book a seat near an aisle/exit so you can leave the event should your baby become restless.
How accessible is Chickenshed for individuals with disabilities?
All public areas have step-free access. Our theatre spaces are wheelchair accessible. You can find out more on our Access Information Page.
How do I get to Chickenshed?
Full details of how to get to Chickenshed can be found on our Getting Here Page
Is there parking?
There is limited free parking immediately outside the building. If you have mobility issues, you can book easy-access spaces in advance through the Box Office at 020 8292 9222. There is also additional free parking available on neighboring streets
Photography
Can I take photos in Chickenshed
Visitors are permitted to use hand-held cameras within Chickenshed and on the outside spaces for private and non-commercial purposes, but must not:
- Use cameras in any areas where video or photography is restricted (this will always be clearly signed) and never within a performance unless indicated you are allowed.
- Take a recording or take a photograph of any person without the permission of that person.
Are visitors ever filmed or photographed during their visit?
During a performance or event at Chickenshed we will occasionally have in-house or external photographers taking pictures/film for commercial or press. We will always have signs displayed and if you do not want to appear in a photo/video - let a member of staff know.
How do I become an event photographer?
Email us at susanj@chickenshed.org.uk
Contact
How can I contact the Box Office or other departments at Chickenshed?
Our Box Office can be contacted via email at Bookings@chickenshed.org.uk or by calling 020 8292 9222. To contact other departments, first email info@chickenshed.org.uk
